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High salary

Licensed Inside Sales Representative (Remote - Home Based Work)

Allstate Columbus, OH

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Licensed Inside Sales Representative is responsible for driving sales growth for the organization through inbound and outbound modes of interaction. The representative is responsible for using strong sales skills to deliver a proven sales method that uncovers customer needs, identifies gaps in coverage, recommends solutions to fully protect customers, all while building a case to positively influence the decision to purchase Allstate's products and products within the Allstate family of companies, including other Allstate-owned brands. The representatives will be evaluated based on sales production, time management, quality of business produced, and strict adherence to company and industry rules, regulations, and processes that protect Allstate and its customers. Work from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc. You will use your insurance expertise by uncovering the prospect's needs, identifying gaps in coverage, recommending solutions from across a broad product portfolio of Allstate and Allstate owned brands , and converting them into customers using a proven sales strategy. You will utilize your Personal Lines or Property Casualty Lines license or obtain your license with Allstate's licensing assistance and reimbursement of licensing exam and fees upon approval Compensation Benefits Average Earning Potential: $57,000 - $69,280 per year $36,400 base pay monthly performance-based incentive averaging $2k-3k with top performers earning up to $6,600 per month making potential earnings $110,000 Pay differentials may apply for shifts and Spanish/English bilingual Paid training for classroom and on-the-phone training from day one of employment Licensing assistance and reimbursement of licensing exam and fees upon approval Internet reimbursement Eligible for Allstate's full suite of employee benefits from day one including health insurance, pension, 401(k), tuition reimbursement, wellbeing programs and so much more. Visit AllstateGoodLife.com to learn more. Incentive based on productivity; incentive payments are not guaranteed and are governed by the terms of the applicable commission plan which is subject to change at Allstate's discretion Earn $3,000.00 in a Sign-on Bonus for successfully completing your licensing requirements prior to hire External Applicants - Bring your license, or use the Allstate provided study material to obtain your license prior to your start date and earn a sign on bonus of $3,000 paid after 90 days of employment Job Requirements Hold an active Personal Lines or Property Casualty License in your state of residence is highly preferred If not currently licensed, earn your Personal Lines or Property Casualty License with Allstates support At least 1 year of sales, customer service with a sales focus or related experience preferred Open to weekend and night hours Possess high stress tolerance and critical thinking skills Receptive to coaching and feedback Strong communication skills Ability to work independently and hold yourself accountable for your performance Able to navigate multiple computer programs at one time Reliable internet with plug-in ethernet/network cable Dedicated workspace in your home; Allstate will provide all the equipment HS Diploma or GED is required How we position you for success: We empower you to be the expert by providing you with extensive training, consistent support, and by rewarding you for your success through our attainable bonus structure. No Prospecting - As a part of the inside sales team leads are delivered directly to you Professional Development - Learn and advance within a Fortune 100 company Best-In-Class Leaders and Teams - Work alongside a team of equally ambitious and passionate colleagues, while always feeling supported and valued from the top-down Stable Recognizable Brand – Backing of a longstanding brand with over 90 years of experience setting out to transform the insurance industry Reputable Product Suite - Allstate offers a wide set of highly reputable products that everyone needs Respect Appreciation - Join a team where diverse perspectives are respected and always welcome Work/Life Balance: Enjoy a predictable work schedule that meets yours and company needs while working from the comfort of your home Generous PTO policy Comprehensive Training: Allstate will reimburse the cost to help you study for, and earn, the appropriate resident insurance sales license We offer 5-7 weeks of paid training, based on need Ongoing training opportunities for continuous improvement You'd be a great fit if you are: Highly motivated and enjoys being rewarded for your efforts Energized by a challenge while also being able to make an impact Committed to doing what it takes to be successful in sales A strong communicator whos passionate about helping others Comfortable with navigating multiple computer programs This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, or Hawaii residents DS01 Skills Customer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling Compensation Compensation offered for this role is $17.50 - 23.13 per hour and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO is the Law” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employees terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Best Match

Customer Service Representative

Robert Half Columbus, OH

Job Description Job Description We are offering a permanent employment opportunity for a Customer Service Representative in Columbus, Ohio. This role is in the manufacturing industry and will require the successful candidate to manage customer accounts, operate within a warehouse management system, and handle incoming inquiries. The job will take place on-site. Responsibilities include: • Managing customer accounts • Operating within a warehouse management system • Processing and entering customer orders and ensuring their completion • Providing direct customer service through email correspondence and inbound phone calls • Maintaining high standards of written communication and detail oriented phone etiquette • Utilizing Microsoft Excel and Microsoft Word for various tasks • Ensuring accurate and efficient data entry • Managing inbound telephone calls with a pleasant phone demeanor • Understanding and applying manufacturing practices within the role.• Minimum of 2 years experience in a customer service role • Proficient in answering inbound calls and demonstrating excellent phone etiquette • Strong skills in customer service and written communication • Experience in data entry and order entry • Familiarity with email correspondence and email communications • Proficiency in Microsoft Excel and Microsoft Word • Capable of managing warehouse operations • Experience in the manufacturing industry and understanding of manufacturing operations and practices • Ability to maintain a pleasant and detail oriented phone manner at all times

Dynamic Environment

Customer Service Representative

Randstad Columbus, OH

Job Description Job Description Customer Service Representative - (Hybrid) Start Date – 2/3/25 (this role is a contract position) - End date - December 2025 Location: 10 West Nationwide Blvd Columbus, Ohio 43215 Hybrid work schedules 2 days in office and 3 days’ work from home Hours of Operation: Monday – Friday within these hours 8:00 am – 7:00 pm EST Compensation: $19.00/hr. Available benefits: Medical, Dental, Vision, 401K, etc. Paid Training Parking provided Seeking candidates with one year of professional experience and some college. About the Job: As a Representative, you will be responsible for handling both inbound and outbound plan sponsor inquiries related to the adoption of the Plan Sponsor website. Plan Sponsors will make contact with the solution center either via email or through the Technical Support Line to ask questions or seek assistance with using the self-service features within the website such as our FastPlay Payroll System or Task Center. salary: $19 - $26.5 per hour shift: First work hours: 8 AM - 4:30 PM education: Bachelors Responsibilities Key Responsibilities: Resolution of technical issues will be required handling inquires such as troubleshooting login issues or helping with general navigation. Proactive calls to plan sponsors who have not yet taken steps to adopt the self-service features. Processing inbound web access forms received in our workflow system. The inbound web access forms will require access to establish the proper web roles and enable the features for each plan upon receipt of the form in good order. What we are looking for in a candidate: Customer service skills with the ability to handle inquiries requiring issue resolution Knowledge and experience using websites and other technology Someone who can quickly learn the self-service features such that they are comfortable helping customers navigate and resolve common problems Quick learner and self-motivated individual who is energized by helping others As an ideal candidate you will have: A completed or nearly completed bachelor's degree (preferably in Business, Communications, Economics or a related field) Two years of solid work experience in a service related field. Call Center, Restaurant, retail, administrative, hospitality, etc. Deliver friendly customer service while talking on the phone and working through computer systems simultaneously Skills Active Listening Customer Service Adapting to Change Basic Computer Skills Data Entry Microsoft Office Financial Services Training Empathy Qualifications Years of experience: 2 years Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

Work Life Balance

Financial Customer Service Representative

Randstad Columbus, OH

Job Description Job Description Interested in taking on a new challenge in the Financial Services industry? Or, maybe you are seeking entry into the industry? Either way; if you have a background in customer service, retail sales, banking or finance, let's talk! Join the Financial Services team that assists participants, plan sponsors and brokers with account maintenance and answering general questions about planning for retirement. ***Candidates must reside in the Central Ohio area! About this position : Start Date: Feb 24, 2025 Pay Rate: $19/hr. Hybrid work schedule. M, TH, F work from home and T/W in office Office Hours: 8am - 8pm Mon - Fri. Candidates will be scheduled for a 38.75 work week Schedules are variable. open availability between 8am - 8pm EST is required for consideration Health Benefits and weekly pay 5 weeks paid training-Training will be held in office -1000 Yard St Grandview Heights, OH 43212 Career growth opportunities after 12 months with pay increase. Opportunity to become Security Industry Essentials certified and Finra Series 6 licensed salary: $18.99 - $19 per hour shift: First work hours: 8 AM - 8 PM education: Associate Responsibilities What you’ll be doing: Receives and responds to 50-60 incoming calls from investment professionals and customers on multiple financial topics ranging from taxes, withdrawals, benefits, product features, costs, loans, premiums, payment schedules, etc. Interpret and apply all changes and enhancements to new and old products Cross-sells unfamiliar product line to support strategy of all business lines meeting goals Identifies the root cause to proactively offer consultative expertise and uncover the unstated need Maintains a documented record of conversations to best learn from customers Utilizes virtual technology and social media to enhance customer, financial advisor, and agent experience Follows all rules and regulations to ensure compliance. What you need: · Have a consultative sales aptitude and enjoy interacting with customers and helping others · Financial services experience is a plus, but not necessary · Highly engaged, grateful, and humble attitude · Excellent verbal and written communications · Proficiency with computers and common office software Education: High school diploma or equivalent required. Undergraduate degree in Finance, Business Administration, Insurance, Economics, and Communications preferred Experience: 2 years customer service experience in banking, financial services, retail, sales and/ or hospitality experience - A SERIES 6 LICENSE WILL EVENTUALLY BE REQUIRED Skills Active Listening Typing Skills Basic Computer Skills Customer Service Financial Services Financial advising Time Management Microsoft Office Adapting to Change Basic Software Skills Insurance wealth management Follow-up Empathy Qualifications Years of experience: 2 years Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

Sales Representative

American Income Life Columbus, OH

Job Description Job Description Sales Professional Take Charge Of Your Career American Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve. American Income Life provides supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. We pride ourselves in providing a topnotch customer service experience while helping members of our community secure financial protection for their loved ones. We are searching for ambitious entry and senior level applicants to join our family of sales representatives. Benefits To You With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home. This is a 100% commission-only role . We believe hard work equals results. If you have a drive to succeed, a high-school diploma or equivalent and excellent people skills, we want to hear from you.

Dynamic Environment

Part Time Customer Service Representative

U-Haul Columbus, OH

Location: 7510 Worthington Galena Rd, Columbus, Ohio 43085 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver's license and ability to maintain a good driving record High school diploma or equivalent Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields. Physical Demands: The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted. U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ("U-Haul"), continually strives to create a culture of health and wellness. Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team. U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Customer Service Representative

Heilind Electronics Columbus, OH

Job Description JOB SUMMARY The major objective for this position is to provide essential elements of support for the Inside Sales Staff and Branch Management Team, while learning the key areas of our business in hopes of positioning yourself for future growth within the organization. This is the first step to an amazing career in sales with our organization. The Customer Service position is responsible for order entry and maintenance, reporting, backlog review, spreadsheet administration, and providing overall support of important branch administrative needs. The position also provides back up support for the sales team on customer needs and helps to grow sales with certain accounts. A strong predictor of success for a Customer Service Rep is the ability to manage multiple daily tactical priorities at a quick pace. You are a focal point for great customer service for our branches as you collaborate with the inside team to build solid relationships with our people, customers, and suppliers. Your ability to fully engage with the entire branch team and deliver a high level of service to both internal and external customers will ensure the branch's customers are continually delighted with the Heilind experience. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties as assigned. Before you start the journey, it's important that you have the roadmap. Within the first 30 days, take the initiative to meet with your Branch Management team to understand the Company vision and key Company objectives for the branch. Collaborate document the role you will play in the success toward meeting or exceeding these objectives. Within the first 30 days, you will need to demonstrate your ability to prepare and maintain various spreadsheets needed within the branch, providing evidence of a good working knowledge of MS Excel. Within the first 90 days, you will need to learn the Heilind CRM system and resourcesworking knowledge of order entry and workflows and utilizing the resources available to manage the business and issues that arise. All assigned system training modules should be complete at this time. Within the first 90 days, you will need to decipher our customers' backlog in conjunction with applicable product availability, communicating with both Sales and Customers to ensure 95%+ on time delivery for the branch. Within the first 6 months, you will need to provide one process improvement idea related to your position. Develop solid working relationships with all internal key support personnel. Maintain top levels of professionalism and diplomacy when dealing with our internal support teams. #LI-hybrid Requirements EDUCATION/EXPERIENCE: A Customer Service Representative for Heilind needs to have an associate degree or 1-2 years of progressively responsible experience in an office or related customer service environment, or equivalent combination of education and experience. SKILLS AND REQUIREMENTS: To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e., 'Green Card Holder'), Political Asylee, or Refugee. Must be able to report to assigned office location during scheduled in-office workdays. Excellent interpersonal and communication skills. Advanced knowledge of Excel, Outlook, and Word. Proficient knowledge of customer service, and standard office practices and procedures. Excellent phone etiquette. Strong organization and ability to multi-task. PHYSICAL REQUIREMENTS: While performing the duties of this job the employee is often required to stand, sit, use computers, read, write, type, use copy machines, file paperwork, use telephones, and utilize written and oral communication to interact with clients, co-workers, and customers. Reasonable accommodations may be made to enable individuals to perform the essential functions of this job. Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Substantial movements (motions) of the wrists, hands, and/or fingers (paperwork, typing, using mouse/keyboard). The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. WORKING CONDITIONS: Position is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.) Equal Opportunity Employer We are an Equal Employment Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply. Compliance Statement If this is a US based role the following applies. This position requires use of information or access to hardware which is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you much be a U.S. Person as defined by ITAR. ITAR defines a US Person as a US Citizen, US Permanent Resident (I.e. 'Green Card Holder'), Political Asylee, or Refugee. Benefits Heilindoffers a comprehensive benefits package to all full time, regular employees located in the United States which include: Comprehensive medical, dental and vision Vacation, sick time and holidays Accident, life, disability and critical illness insurance 401k retirement program with match Wellness programs Tuition reimbursement Referral bonuses Employee discount program Pet insurance And the day off for your birthday!

Immediate Start

Customer Service Representative

PFS - Professional Financial Services Columbus, OH

Do you take pride in having exceptional communication skills? Are you comfortable providing noteworthy customer service and building relationships along the way? Your skills could be used to work hand in hand in assisting our customers. With this role, you will have the opportunity to help them through their automobile financing needs both over the phone and in person. If you are ready to make a difference, join an enthusiastic team and start a lifelong career, Come Begin Your Story as a Customer Service Representative ! Professional Financial Services (PFS) has been purchasing retail installment contracts for new and used automobiles, trucks and motorcycles originated by franchise and independent vehicle dealers since 1995. We have branches in 12 different states. Youll know you are a successful Customer Service Representative when you: Provide outstanding customer service and problem resolution Perform collection activities on delinquent accounts Assist with insurance verifications Perform Welcome Calls Act as back up to our Administrative Assistant to receive loan payments and fund loans Perform Skip Tracking and other locate activities You could be a great addition as Customer Service Representative if you have: Previous customer service and/or collections experience A valid state drivers license, with an acceptable drivers record Access to a reliable automobile for work use Keep in mind that we provide: An EXCELLENT benefits bundle that includes medical insurance ( minimal cost to the employee ), dental, vision, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential You have the ability to earn a monthly bonus when your team meets your Company set goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions and more. Growth Potential- We believe in fostering our employees talents and providing a pathway for their individual career story. TOP-of-the-line training that includes hands-on training, online training, and new hire class orientation. We are committed to helping you build a solid foundation and do your job to the best of your abilities. Come Begin Your Story! Apply Today!

Customer Service Representative

ACCURATE MECHANICAL, INC. Columbus, OH

Full-time Columbus, OH Accurate Heating, Cooling and Plumbing is looking for Customer Service Representative. This position is based in Columbus. As a CSR you will be the customer liaison overseeing the complete resolution process. This includes ensuring that the correct and satisfactory service is provided to meet the customers' needs. WHO WE ARE For more than 5 decades, Accurate Heating, Cooling and Plumbing has been the HVAC contractor of choice for quality-minded customers in Central Ohio. Besides the fact that we have earned a reputation for being the best in the business, our mission statement says it all, "Become the Trusted Comfort Advisor for every Homeowner and Business in Ohio by applying Moral and Ethical business principles." Our team prides itself on its true dedication to quality and unparalleled customer satisfaction. We don't want to hire for a job; we want to hire for a career. Duties/Responsibilities : These duties are not all inclusive. Other duties may be assigned at any given time based on business needs. Handle a high volume of inbound and outbound calls. Create service orders for completion by service technicians. Support a team of service technicians and assist customers to resolve their service needs and ensure a positive customer experience. Determine the urgency of customers' needs, prioritize service calls, and delegate to the proper department and/or service technician for completion. Monitor the delegated work and keep in contact with the customer to ensure resolution and customer satisfaction, recording details of all activities. Handle customer complaints, address as needed or escalate to the appropriate supervisor. Assist in maintaining the schedule of several service technicians. Provide information about products and services. Create invoices, complete service orders and receive payments. Assist in maintaining inventory/tracking parts, including purchase orders and receiving. General administrative duties. Requirements Qualifications Include: High school graduate; Associate degree preferred Experience working with accounts receivables and invoicing Ability to multi-task and problem solve in a fast-paced environment Experience working with challenging customers Process driven and detail-oriented Decisive decision making skills Dispatching experience preferred Experience working with Outlook, Excel and Dispatching Software preferred Reports To : Customer Service Supervisor Working Conditions : •7:00 - 4:00 PM schedule, 1-hour lunch •No weekends •Work independently with minimal in-person interaction Physical Requirements Ability to sit for extended periods of time while typing and while on the phone. Light lifting ( BENEFITS PTO per Company Policy 6 paid holidays Health, Dental, Vision, STD, Life Insurance 401(k) plan, including company match 125 Plan EQUAL OPPORTUNITY EMPLOYER We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Part time Customer service representative

Planet Fitness Franchising, LLC Columbus, OH

Benefits: Complimentary Membership Employee discounts Flexible schedule Job Summary This job is part time. Essential Duties and Responsibilities Greet members, prospective members and guests by providing exceptional customer service. Handle all front desk related activities, not limited to: Answer phones in a friendly manner and assist callers with a variety of questions. Check ID and member barcodes into the system. New member sign-up. Take prospective members on a tour of the club. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Monitor safety of persons and cleanliness in the club. Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager. Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude at all times. Punctuality and reliability are a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members’ expectations. Strong listener with the ability to empathize and solve problems. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent preferred. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person with members and answering incoming membership calls. Must be able to occasionally lift up to 50 lbs. Will dilute and clean with chemicals during shift. Clean and sanitize equipment and often used surfaces in the club. Monitor club and assist members throughout entirety of shift. #J-18808-Ljbffr

Part time Customer service representative

Planet Fitness - Duo Fit, LLC Columbus, OH

Benefits: Complimentary Membership Employee discounts Flexible schedule Job Summary: This job is part time and will require you to work one weekend day. Shift is 6am to 2pm. Essential Duties and Responsibilities: Greet members, prospective members, and guests by providing exceptional customer service. Handle all front desk related activities not limited to: Answer phones in a friendly manner and assist callers with a variety of questions. Check ID and Member barcodes into the system. New member sign-up. Take prospective members on a tour of the club. Facilitate needed updates to member’s accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Club Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Assist in monitoring for safety of persons and cleanliness in the club. Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment, and gym floor. Stock locker rooms with proper supplies/paper products. Report any broken or missing amenities or equipment (toilets, faucets, showers, hair dryers, gym equipment, etc.) to the Club Manager. Follow “Lost and Found Policy” and turn in lost member property to the Club Manager/Assistant Club Manager immediately. Qualifications/Requirements: Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude at all times. Punctuality and reliability are a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent preferred. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state, and federal law. #J-18808-Ljbffr

Part Time Customer Service Representative

Uhaul Columbus, OH

Location: 7510 Worthington Galena Rd, Columbus, Ohio 43085 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment, as well as assisting customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. U-Haul Offers: Career stability Opportunities for advancement Mindset App Reimbursement Gym Reimbursement Program Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Dental & Vision Plans Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment). Drive a forklift (certification offered through U-Haul upon employment). Other duties as assigned. Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver’s license and ability to maintain a good driving record. High school diploma or equivalent. Work Environment: The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. #J-18808-Ljbffr

Part Time Customer Service Representative

Hallswater Columbus, OH

Part Time Customer Service Representative Job Category : CSR/Admin Requisition Number : PARTT003166 Posted: January 8, 2025 Part-Time On-site Locations Columbus 1221 E. 23RD ST. COLUMBUS, NE 68601, USA Culligan of Columbus is currently seeking a Part-Time Customer Service Representative to join our office support team. We have a dynamic team and we are looking for another member who will represent our brand and create lifetime customers. This is the perfect career for someone who has worked in a customer-focused, administrative role in the service industry. The right person will have the ability to answer multi-line phones, successfully handle customer issues, and communicate with field staff in a service-oriented industry. If you have customer service experience and pride yourself on being solution-focused and customer service-oriented, this is the career for you! This position will work 9am to 3pm Monday through Friday. WHY SHOULD YOU WORK FOR CULLIGAN? Great part-time, Monday-Friday 9am to 3pm schedule Starting rate $17.75/hr Stable and growing, family-oriented company We like to promote from within! Responsibilities: Answer incoming calls from our very important customers Resolve any product or service-related issues; follow up to ensure complete customer satisfaction Schedule deliveries, dispatch service technicians and/or route representatives to customer locations Prepare sales commissions and payroll for final processing at our corporate office (must be proficient in Excel) Take payments and maintain customer records by updating account information Handle collection calls and maintain financial accounts by processing customer adjustments when necessary Prepare and maintain compliance and regulatory reporting (sales reports, month-end reporting, etc.) Qualifications: Customer service and multi-line telephone experience preferred Must be proficient in Microsoft Office Ability to prioritize tasks in a fast-paced fun environment Strong work ethic (honesty and integrity are key for this position and to our organization) Excellent communication skills including helpfulness and patience in dealing with fellow employees and external customers and vendors Exceptional problem-solving skills Ability to work independently Candidates are subject to pre-employment testing up to and including drug/alcohol screening, background check, motor vehicle record check, and D.O.T. physical, as applicable. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities #J-18808-Ljbffr

Part Time Customer Service Representative

Lawn Doctor Inc. Columbus, OH

Benefits: Bonus based on performance Employee discounts Opportunity for advancement Training & development Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Customer Service Representative answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork, and makes outbound calls to customers to follow up on estimates and ensure customer satisfaction. We are looking for a motivated, self-starter who is goal-oriented and hard-working. This position is 25-30 hours per week for most of the year with competitive pay. The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication skills, as well as strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience in the lawn care industry is highly desirable but not required. The candidate will be using multiple platforms for CRM and must be able to toggle between platforms and handle peak customer service interaction during busy times. Responsibilities: Takes inbound calls from customers and potential customers Makes outbound calls to follow up on estimates and ensure customer satisfaction Maintains customer data records Processes paperwork from sales and service team members If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you! We offer a competitive hourly wage and commissions. This role could evolve into a full-time role as we are growing. #J-18808-Ljbffr

Customer Service Representative

U-Haul International, Inc. Columbus, OH

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment, as well as assisting customers using up-to-date technology to dispatch and return equipment. This position offers on-the-job education. Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus ! In addition, we offer a $300 cash bonus , paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores. Benefits: Opportunities for advancement Mindset App Reimbursement Health insurance & Prescription plans, if eligible Paid holidays, vacation, and sick days, if eligible Life insurance MetLaw Legal program MetLife auto and home insurance Discounts on Apple products, Dell computers, cell phone plans, hotels, and more 401(k) Savings Plan Employee Stock Ownership Plan (ESOP) 24-hour physician available for kids Business travel insurance You Matter EAP LifeLock Identity Theft Protection Critical Illness/Group Accident Insurance Dave Ramsey’s SmartDollar Program Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services. Use smartphone-based U-Scan technology to manage rentals and inventory. Move and hook up U-Haul trucks and trailers. Clean and inspect equipment on the lot including checking fluid levels. Answer questions and educate customers regarding products and services. Prepare rental invoices and accept equipment returned from rental. Install hitches and trailer wiring. Fill propane (certification offered through U-Haul upon employment) Drive a forklift (certification offered through U-Haul upon employment) Other duties as assigned Participate in ongoing continuous U-Haul education through U-Haul University. Customer Service Representative Minimum Qualifications: Valid driver’s license and ability to maintain a good driving record High school diploma or equivalent The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May #J-18808-Ljbffr

Customer Service Representative

RB Global Inc. Columbus, OH

IAA, an RB Global Inc. Company, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers. Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth. Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser (vimeo.com) What Do IAA Customer Service Reps Do? Provide a variety of customer support services through the mail, telephone, and direct personal contact Process orders and assignments and enter data into our internal computer systems Reference pricing and delivery information Respond to customer questions, inquiries, and requests Set up new and maintain existing records Perform word processing assignments, filing, and related clerical duties Process paperwork in preparation for auction day, securing necessary approvals Assist with other duties around the office to help out What are the Requirements? Ability to communicate comfortably with customers A phenomenal teammate, willing to assist your peers Digital literacy Time management skills Positive attitude Ability to work independently Strong interpersonal skills Professional and clean appearance We'd also love someone open to learning automobile titling as part of their development! Education and Certification Requirements: A high school diploma is awesome, but equivalent work experience would be great too! 0-2 years’ previous work experience In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays, and vacations. #J-18808-Ljbffr

Customer Service Representative

Interview Hunters Columbus, GA

We are looking for a representative to join our team. This person will operate as the lead on all critical business accounts. The focus of this vital role is to manage the relationship with the client by creating a positive working relationship. The manager is responsible for addressing client issues and responding to questions. The ideal candidate comes with experience in and developing new business opportunities among both existing and new customers. Excellent cross-functional experience working with customer service and product development to improve the entire customer experience is a critical factor in this role. Responsibilities: Oversee customer account management – Includes developing new business along with negotiating contracts and agreements to maximize profits. Collaborate cross-functionally – Work closely with the sales team to achieve quotas while keeping clients satisfied and engaged with products and services. Ensure delivery to customers - Facilitate the timely and successful delivery of solutions according to customer needs and objectives. Requirements: Sales or related field Strong verbal and written communications skills Excellent listening, negotiation, and presentation abilities Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level Our employees enjoy a work culture that promotes hard work, dedication, working well with those around you, and work diligently to addressing problems with costumers. Employees can also take advantage of Generous Compensation Program, Weekly Performance Bonus, and Leadership Development Programs to Take Your Career to the Next Level #J-18808-Ljbffr

Customer Service Representative

Compunnel Inc. Columbus, OH

Client Support Service Professionals handle incoming phone calls regarding various service inquiries. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Key Responsibilities: Ability to contribute in a fast paced, team-oriented environment. Aptitude to multi-task and adjust quickly to change in a busy financial service center. #J-18808-Ljbffr

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Customer Service Representative

MR Electric of Columbus GA Columbus, GA

Benefits: Competitive salary Employee discounts Flexible schedule Free uniforms Competitive Compensation Paid Time Off Career Growth Opportunities Job Summary: We are seeking a Customer Service Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, follow up, and provide helpful solutions that ensure they have a great customer service experience with our company. You will also book appointments on our system. The ideal candidate is friendly, computer savvy, and able to remain calm under pressure. Responsibilities: Receive a high volume of inbound calls and emails Identify the reason for the customer’s call, collect relevant information, and provide solutions Refer to premade scripts for a variety of customer service topics Use best practices in customer service techniques to develop rapport and build relationships with customers Document all customer interactions Meet personal and team quotas Attend trainings to maintain up-to-date skills and knowledge Qualifications: High school diploma/GED Previous experience as a Customer Service Representative or in a similar role is preferred Comfortable using computers and customer management software Excellent phone and verbal communication skills Understanding of active listening techniques Ability to work well under pressure Highly organized with the ability to prioritize projects and manage time effectively Bilingual is a plus #J-18808-Ljbffr

Customer Service Representative

Quipt Home Medical, Corp Columbus, OH

Description Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To: Branch Manager/CSR Director Position Summary: As a Customer Service Representative, you are a direct point of contact for any patient, caregiver, referral source, or commercial account that contacts Care Medical either in person, over the telephone, or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries, and complaints. Essential Responsibilities: Have a comprehensive understanding of all products we carry. Understand companywide policies, procedures, standards, specifications, guidelines, and training programs. Know basic Brightree functions and proper intake procedures. Verify insurance and eligibility, and understand CMN requirements and prior authorizations. Maintain documentation requirements of the equipment and patient’s financial responsibilities. Handle telephone inquiries and greet visitors professionally. Qualify orders by identifying the customer’s diagnosis and insurance coverage. Process customer orders and necessary paperwork accurately and timely. Arrange for convenient customer delivery/pickup times. Handle customer complaints courteously and effectively. Audit and confirm all deliveries and paperwork daily. Track active rentals and process accordingly. Obtain prior authorization numbers from third-party payers. Ensure all procedures are processed accurately and timely. Maintain current patient files and information. Participate in company training programs. Instruct customers in the proper use of equipment and obtain required signatures. Adhere strictly to all company policies and procedures. Work staggered shifts as needed. Perform duties at other company locations when required. Strive to develop knowledge and skills in all areas of the job. Requirements: High School Diploma or equivalent. Previous experience in a clerical or customer service environment. Knowledge of Microsoft Office (Word, Excel, etc.). Proficient general office skills (typing, computer, fax, filing, multiple phone lines). Strong communication skills with the capacity to make independent decisions. Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred. Continuing Education: As designated by management to include company in-services and off-site training programs as appropriate to industry and position. FLSA Status: Non-Exempt Licenses, etc.: None #J-18808-Ljbffr

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